Archive for the ‘Project Portfolio Management’ Category

A Conversation with Dr. Harry Markowitz

Monday, August 6th, 2007

Dear Readers,

I came across an old article on Gantt Head dataing back to 2002. The article is an interview between the project and programme management web portal Gantt Head and Dr. Harry Markowitz titled

Gantt Head about Dr Harry Markowitz

Dr. Harry Markowitz, of the Harry Markowitz Company and a professor at the University of California at San Diego, has been credited as one of the creators of portfolio management theory. In the 1950s, he wrote that a portfolio of diverse investments is more likely than individual investments to reduce risks and produce a higher rate of return. His Modern Portfolio Theory (MPT) revolutionized the way investments were viewed. With new tools for estimating risks and returns, investment managers were able to create funds designed to suit investors’ individual risk thresholds while attaining desired returns. For his work, Dr. Markowitz was awarded the Nobel Prize in Economics in 1990.

Project Portfolio Management (PPM) arises largely from Dr. Markowitz’s work in portfolio theory. The treatment of projects as investments, managing groups of projects in portfolios and overseeing their execution and value to the organization as a group is at the core of PPM. In this light, Dr. Markowitz gives us some of his thoughts about the application of financial portfolio theory to corporate project management.

For your convenience the interview is detailed below.

gantthead: What are your thoughts regarding Project Portfolio Management (PPM)?
Markowitz: I’m not directly familiar with this management theory; my work has been primarily in the equities markets. The notion that projects can have expected returns, variances and covariances of return does appeal to me. However, when you apply MPT to a portfolio of securities, you mostly assume a budget constraint to indicate what transactions are allowed. Thinking about applying this to corporate projects, I have some concerns about doing this.

gantthead: What are those concerns?
Markowitz: With projects in corporations, there needs to be a matching on the production side that doesn’t happen in the securities market. Some projects may have human capital requirements that others may not. An example is an oil company that buys a department store. The oil company does this to be better diversified. But the management skills the oil company brings forward do not necessarily match the management needs of the department store. The time required for the oil company to learn how to run a department store may result in lost market share for the store.

Here is another example. Suppose I have a job shop that turns out products. I can’t necessarily take on work that does not fit the skills and capabilities of my shop. If my shop builds cabinets, I would not ask it to begin developing software simply because the company wants to diversify.

I would be cautious about applying MPT to corporate projects as though these are liquid assets. There are different constraints regarding projects, like management expertise, human skill sets, physical production capabilities and other factors that come into play. I’m not sure that the constraint side of the project portfolio problem has been properly modeled. Understanding how an organization’s experience in one product area may be applicable to other markets is not very clear.

gantthead: What about evaluating returns from projects?
Markowitz: As far as returns from these projects, part of the uncertainty is market uncertainty as with securities. But part of the uncertainty also has to do with skills available. In order to evaluate the potential of a project, the company must estimate whether it can design and produce a product of a quality and price sufficient to be sold in the face of present and future competition.

Also, projects in a portfolio may reinforce each other in a non-additive way. Microsoft is the 800-pound gorilla in software. They are known to use their dominance in the Windows operating system to reinforce their sales of other software products. Thus some projects may add to the business portfolio other than only by their contribution to the revenue stream.

gantthead: What about evaluating product risks?
Markowitz: With securities, what has become fairly popular are models of why things go up and down together. We see that sometimes certain industries do better than others, or large capitalization stocks do better than small capitalization stocks, or vice versa, and so on. The riskiness of the portfolio depends not only on the riskiness of its individual securities but also on the extent they tend to go up and down together: their correlation or covariance. Rather than estimating individual covariances, we build models of covariances. A lot of effort has gone into building such models.

Some kind of model of covariance may also be applicable to project portfolio selection. Project covariances might depend partly on market factors similar to those used in MPT. But they might also depend upon technology factors or management factors. For example, perhaps two projects depend on the same yet-to-be-proven technology. Or perhaps both depend upon prompt completion and both rely on the same person’s ability to estimate completion times, which may itself have yet to be tested.

gantthead: How do you think Portfolio Theory could apply to Corporate Management?
Markowitz: Perhaps portfolio theory–as is–is not applicable. An investment manager doesn’t have to run companies he purchases. Also, he doesn’t jeopardize the prospect of the companies whose shares he buys if he invests a small fraction of his portfolio in this one and a small fraction in that one. But if a company manager subdivides his resources too finely among many projects in order to diversify, he may give each project too little to succeed. The company (or Division) manager cannot pretend that he is selecting liquid assets subject to a budget constraint.

gantthead: How would you approach applying Portfolio Theory?
Markowitz: In the first instance at least, I wouldn’t think in terms of applying portfolio theory. I’d think in terms of doing a Systems Analysis or Operations Research analysis of the enterprise. In the past, I’ve applied various techniques–such as linear programming and simulation analysis–to various kinds of business decision-making problems. In the 1950s I applied quadratic programming to the portfolio selection problem. Now it is quite common to us a combination of quadratic programming and Monte Carlo analysis. I think this is a good idea.

When you approach a new area, you should start with a blank white-board and ask what’s essential in this problem. My first reaction to the problem of management of a multi-project department or enterprise is that it reminds me of a job shop in manufacturing. In a job shop, you apply resources—such as people and equipment—to perform tasks. When you succeed at one task, the job may require other tasks to be performed. There is always a chance of rejects; work may have to be scrapped. You can think of a division with projects involving design, manufacturing and marketing as a job shop. In engineering tasks, there is always a chance that you won’t succeed. And there is always a chance that someone else will do the design better or beat you to the marketplace. These are some of the project risks that must be considered in evaluating projects in a portfolio.

Before one could start building a Monte Carlo model of such an enterprise “job shop,” one would have to think about what kind of skill levels need to be distinguished, what kinds of details could be aggregated or ignored, what kinds of data bases are available or need to be developed. Just thinking about how to go about building such a simulation might provide worthwhile insights.

But let me emphasize that this is not my field. All I know is that in the typical investment situation one can finely subdivide one’s funds among many fairly liquid assets. The same cannot be said of portfolios of projects. But perhaps people who propose the analysis of portfolios of projects have figured ways to cope with this problem.

The World of Modern Portfolio Theory

Wednesday, July 4th, 2007

You may be surprised to find out that PPM derives its beginnings from the world of financial investing. PPM leverages the work of a Nobel Prize-winning economist to bring balance to an organization’s project activities

Gantt Head about Dr Harry Markowitz

The World of Modern Portfolio Theory
In the early 1950s, Harry Markowitz–an economist at the City University of New York–created a theory about investment that would change the world. He created a unique approach to investing in stocks and other assets. Unlike traditional asset management, which focused on predicting individual stock price movements using fundamental or technical analysis, Markowitz focused on evaluating the performance of a portfolio of assets based on the combination of its components’ risk and return. His hypothesis and subsequent work were so revolutionary that Professor Markowitz was a joint Nobel Laureate for economics in 1990. This system has become known as the Modern Portfolio Theory (MPT).

However, this theory had to wait for advances in computer power to become fully available. Because of the complex financial analysis and models used to predict a stock’s potential risks and return within a portfolio, computers were needed to perform the analysis.

At the core of MPT is the concept of diversification. Diversification helps spread risks between investments while continuing to achieve returns. Modern portfolio analysis has shown that even a random mix of investments is less risky than putting all your money in a single stock. The crucial insight of MPT is that risks found in individual investments matter little when compared to its contribution to the risk of the portfolio.

Thus, diversification involves a trade off between risk and return. MPT makes some very reasonable assumptions about the way investors behave regarding risk. Although some investors can take more risk than others, investors are assumed to be risk-averse. A risk-averse person is one who, when faced with assets which promise to provide the same return, will choose the asset with the lowest risk. In order for investors to accept higher risk, they will want to be compensated with the potential for earning a higher return, and vice versa.

MPT and Project Portfolio Management
As the concept of MPT filtered into the investment world, giving investors and fund managers new tools for assessing risks and returns on a portfolio, business leaders and professors began to look at this theory and how it would apply to the corporate world. Early articles like the 1981 Harvard Business Review article “Portfolio Approach to Information Systems” by F. Warren McFarlan attempted to describe how creating a portfolio of projects and managing these projects together could minimize disasters and increase results from projects.

Project Portfolio Management takes the concepts of MPT and applies them to the three key evaluation criteria used to measure projects: the costs to undertake the project, the risks involved in the project and the potential returns on the investment. Portfolios are created of similar projects (projects of similar types, durations, requirements or goals) and are managed as a group.

By pooling the projects together, the risk of the portfolio can be managed by tweaking the projects within the portfolio. One project’s mix of high risk with high potential return may not be acceptable by itself, but when mixed with other low-risk projects, it may become acceptable to the company. Projects become investments to portfolio managers, and corporate approval for activities occur at the portfolio level and not at the project level.

What is SaaS (Software as a Service)?

Monday, June 18th, 2007

The SaaS (Software as a Services) model levers the developments in Web 2.0 to deliver the same features and functions as desktop programmes, including rich user interfaces and fast feedback via a web-only infrastructure. The current jostling and market competition between the software giants Google and Microsoft is very typical of developments within the SaaS space. Both Google and Microsoft are pioneering the latest developments (Google Office and Microsoft Office Live) to migrate into online, web based environments with the next generation of more dynamic, business responsive applications. Compared with the desktop environment, the SaaS model provides many compelling benefits, the most significant being the ability to have truly ‘stateless’ computing. In other words, wherever the user goes their data goes with them. This means there is no need to synchronise data, and the application runs on practically any computer, as long as the operating system supports a standard web browser.

According to IT analysts Gartner, SaaS applications present a costeffective alternative to in-house software licensing options – especially for small to medium sized enterprises. SaaS allows small companies to get ‘good enough’ enterprise application functionality such as a PPM tool, in a model that works for them, leaving the IT skills and capital investment burdens to the service provider.

SaaS offerings allow an organisation to spend more of its software investment money in critical areas, such as services, process definition, and support, as opposed to spending the bulk of the investment money merely on implementing technology. SaaS allows an organisation to focus on automating proven processes in shorter periods of time (compared to in-house deployments), without committing to a longterm (multi-year, multi-phased implementation) relationship with one vendor.

SaaS as a network of web based business services is now becoming widely used within the Project Portfolio Management (PPM) market as a quick, low cost, low risk method of deploying software across the enterprise. In its simplest form SaaS manages and distributes services and solutions to customers across a secure internet connection or a private network from a remote, central data centre. The core feature of SaaS is that users do not need to purchase, install and maintain the software themselves; instead they rent the applications they need from their SaaS provider as part of consultation driven Project Portfolio Management initiative. SaaS providers offer companies services that would otherwise have to be provided in-house, or on site. The need for SaaS has evolved from the increasing costs of specialised software, which have far exceeded the price range of small to medium sized businesses. Also, the growing complexities of software have led to huge costs in distributing the software to end users. In essence, through SaaS, the complexities and costs of such software can be cut down.

PPM – Best Practice Considerations

Friday, May 4th, 2007

Dear Readers, below is a quick summary of the most important best practice considerations when deploying a PPM solution.

Who: engaging the right people

In order to organise the business for PPM, senior management and executive buy-in is absolutely critical – without this, PPM will fail. Executive sponsorship is essential to create awareness, provide support, build consensus and motivate stakeholders at all
levels to participate effectively. Executive sponsorship gives PPM the all-important ‘nod’ from above.

Why: identifying the pain and calculating the ROI

Justifying PPM within any organisation depends on the business’s ability to sell PPM’s benefits. This can be achieved by conducting a health check to establish key areas of pain and then to dovetail this with an ROI model. Ownership of the health check and ROI model should be with the key project stakeholders and executive sponsors. The ROI analysis will help the organisation define and quantify potential top-line benefits and also identify the quantitative and qualitative benefits from deploying PPM, such as in revenue, market capitalisation, increased customer base and decreased attrition.

What: selecting the right tools

The successful deployment of PPM will critically depend on selection of the right software tools, and a key determinant is how the tools integrate with the rest of the business from both the cultural and the technical viewpoints. As discussed earlier, when selecting PPM tools the organisation should look to avoid a ‘rip-and-replace’ tool-set. It is essential to choose tools that are scalable and flexible, avoiding excessive and restrictive customisation, and above that integrate with peripheral applications and
are able to evolve as the business evolves. Successful tool selection needs to be embraced by everyone in the organisation, and if an application is too difficult to use, or requires people to make drastic changes to the way they do their job, then PPM will fail.

How: testing the tools and processes

Deploying a proof of benefit (PoB) is an essential prerequisite that enables the organisation to minimise all the risks associated
with the implementation of a change project like PPM. The PoB provides an actual ‘real-world’ view of the value of a PPM solution within a ‘low risk’ environment and is an excellent way to facilitate the communication of potential Return on Investment (ROI) and Return on Opportunity (ROO). The PoB is in actuality the first deliberate step in a phased approach to implementation by starting small and then rolling out more functionality and coverage over time.

When: avoiding ‘big bang’ deployment

It is essential to understand that PPM by its very nature is a change project and that each business is different in terms of its level of maturity and ability to handle change. Building on a PoB as part of a larger, phased approach should be undertaken and this should be based on the company’s internal project management readiness and maturity. Use the results of your business case and PoB to scale the PPM solution throughout those areas of the business that are most needy. An incremental implementation allows cultural issues to be solved on a domain-by-domain level and then its success to be sold upwards throughout the organisation. PoB allows the business to cultivate best practice examples that can be converted into
quantifiable results for management.

Implementing PPM – Building Executive Sponsorship

Friday, March 23rd, 2007

Part 3 of 4: Excerpts from the forthcoming PPM book

Project Portfolio Management: Leading The Coporate Vision by Shan Rajegopal, Philip McGuin and James Waller

Executives are more accountable today for answering these questions than ever before, and are under the critical eye of the shareholders and the board to deliver value, maximising ROI while minimising the risks. It is at this level, that of the ‘executive community’, that buy-in and sponsorship are paramount. The executive decision making stream is critical to the success or failure of any project and establishing a PPM process and solution within the business is only workable if it has executive support and visibility. And this support is only tenable in the long term if members of the executive body have a reliable and workableframework for extracting the information they need.

PPM is a lame duck if executives and senior management do not take ownership and are unable to sell its benefits to board level. Executive sponsorship provides the infrastructure whereby the right authority is empowered to drive the right behaviour in the organisation. In others words, a truly strategy driven approach to deploying PPM must start at the top in order for accountability, transparency and above all credibility to extend throughout the organisation.

It is essential that the establishment of PPM within the business be based on upon a simple yet effective premise of managing it as a change project from the top down. Executives can eliminate many problems simply by involving themselves at the appropriate points in the project delivery process, and this is never more true than with the implementation of PPM.

Moreover, the tools and processes that are put in place must be bolstered by continual executive support and not delegated downwards once the process has been implemented. Therefore, as discussed in the next section, a permanent executive place on the PPMT is not only required but is essential to its long-term longevity. Managing the PPM process form the top down increases visibility of the primary project planning functions, enabling executives to make top level decisions that are based on coherent factual information, presented and accessed simply and delivered in real time. This visibility gives the executive decision making stream a bird’s-eye view of each department, their project progress, their cost and who is responsible for each. As a result, executives are able to make strategic and operational decisions quickly which can be adjusted as changes to projects in the pipeline arise.

The strategic contents of the portfolio, reasons for selection and execution fall to executive champions and project sponsors. However, as stated earlier, the successful deployment of the PPM process is in effect a multilayered relationship and is also dependent on how executive and strategic decisions about the business portfolio of projects are translated in real time to the operational side of the business. In other words, how does the business communicate downstream with it programme, project and resources managers? It is simply not enough for both sides to communicate within the strategic planning process, then afterwards for the focus to split back to each side’s respective interests with no iterative communication
between the two elements.

A key component of sponsorship by executives is their role in managing PPM deployment as a change management project. In other words, change management needs to be represented at board level and executive buy-in will be needed to help set up a change programme that will address the cultural issues stirred up by PPM. The change programme will need to agree a corporate vision and justify the necessary resource management decisions needed to select, buy and implement the PPM tools. Executive sponsorship will provide the PPM process with the necessary leadership to drive its implementation, weed out resistance, and sell its benefits to the board as well as provide it with long-term sustainability and credibility. As PPM is pushed down to the lower levels of an organisation, this will begin to change the culture and impact the way of doing business.

* Authors: Shan Rajegopal, Philip McGuin and James Waller
* ISBN: 0230507166
* Format: Trade Book
* Price: £25.00
* Pub. Date: 15/03/2007
* Publisher(s): Palgrave Macmillan